Cancellation Policy:
We collect the entire booking fee when making your reservation.
If you cancel 11+ days prior to arrival, your deposit will be refunded less a 5% processing fee. If you cancel within 10 days of arrival, you will forfeit 50% of the nightly rate (Ex. 2 nights at $199.00 plus Damage Deposit of $200 and Cleaning Fee of $55.00 plus taxes – You will forfeit $199.00 and the remaining will be refunded).
Please note that weather and power conditions at Crystal Mountain are beyond our control, power outages or the condition of the snow during your stay. We will do everything we can to ensure your safety and comfort during your stay, and are unable to offer refunds for weather-related disruptions.
All stays require a 2-night minimum. During winter holidays, a 3-night minimum applies. Check our
Rates & Fees page for specific holiday dates and seasonal pricing. We do not accept same-day reservations.
Each reservation includes a $200 pre-authorized hold (not a charge) to cover any potential damages or extra cleaning. If your unit is left in good condition, the hold is fully voided after checkout.
If additional cleaning or repairs are needed, the applicable amount will be deducted from the hold and the remainder voided. Details on checkout expectations are included in your Welcome Email and our Terms and Conditions.
A $75 fee applies for check-ins after 8:00 PM, check-outs after 11:00 AM, or check-ins before 4:00 PM. Our buildings have open-air walkways, and late arrivals with luggage can disturb sleeping guests. We also have a limited window (11:00 AM–4:00 PM) to prepare units between stays.
If your travel schedule requires an early or late arrival, please contact Reservations in advance to make arrangements.
After departure, your room will be checked for adherence to check-out policies. Once cleared, deposits are typically refunded in 48 hours. Bank processing time varies and may take up to 5 days.
Crystal Chalets is a pet-free property. We appreciate your understanding, as this policy helps us maintain a clean and comfortable environment for all guests. A $100 cleaning fee applies if this policy is not followed.
ADA service animals trained to perform specific tasks for a person with a disability are welcome. Please notify our managers in advance so we can ensure a smooth check-in. Note that emotional support, therapy, and comfort animals do not qualify as service animals under ADA guidelines.
Our condos were built in the 1960s, and each is individually owned with different levels of upgrades.
Bare Bones (formerly Basic): These units have not had major upgrades. They are clean and comfortable, but expect original-era furnishings and surfaces. Best for guests who just need a place to cook a meal and rest after a day on the mountain. Priced accordingly.
Standard: These units have not had major upgrades in 10+ years. Clean and comfortable with some normal wear for a building of this vintage.
Preferred: These units have had extensive upgrades, which may include granite countertops and larger refrigerators. Click “Book Now” to see individual condo descriptions and photos.
All units are one-bedroom condos. Most have a queen or double bed plus bunk beds in the bedroom, sleeping up to 4 guests. Fresh linens are provided.
Every kitchen is stocked with pots, pans, utensils, and includes a stove and microwave. You’ll also find dish towels, dish soap, dish pods (if the unit has a dishwasher), and garbage bags. Starter supplies include coffee, filters, creamer, tea, and sweeteners. Most condos have mini-refrigerators and all have coffee makers.
Bathrooms include fresh towels, shampoo, bar soap, hand soap, and toilet paper.
No matter which condo you choose, you’ll find it clean and comfortable.
Every Crystal Chalets condo includes: a full kitchen with stove, oven, microwave, and cookware; free WiFi; flat screen HDTV with 48 channels including 3 channels of HBO; all linens, towels, and bathroom amenities; and a private balcony with area views.
Crystal Chalets doesn’t have a traditional front desk or office. Our on-site managers are available via text — you’ll receive their contact information in your Welcome Email. For non-emergencies, we ask that you reach out during business hours.
The condos have compact water heaters, so hot water can run out after extended use. If this happens, it typically takes about an hour to reheat. Staggering showers among your group helps.
Our buildings are walk-up only — there is no elevator, and vehicles cannot drive to the buildings. The ramp provides an alternative to the stairs, though it is steep. We recommend packing light and making multiple trips if needed.
The Nest is a smart fire and carbon monoxide detector installed in each unit. It’s quite sensitive — cooking smoke can trigger the building-wide alarm. We recommend closing the bedroom door while cooking to prevent false alarms.
Crystal Chalets has three condominium buildings: Black Tusk, Crown Point, and Norse Peak. Together they house 36 individually owned one-bedroom condos. All three buildings are located on a hillside above the Crystal Mountain village, offering area views from each unit\u2019s balcony.
There are limited grocery options on the mountain (cereal, snacks, basics) at Mountain Commons and BREW 62 CAFÉ. We recommend buying groceries before your trip — the nearest full grocery stores are in Greenwater and Enumclaw, about 45 minutes away. Every condo has a full kitchen so you can cook all your meals if you prefer!
Crystal Mountain has a great selection of on-mountain dining, all within walking distance of Crystal Chalets:
- Alpine Inn Restaurant — gourmet pasta, seafood, and steak. A short walk across the A parking lot from Crystal Chalets. Our top recommendation for a sit-down dinner.
- Snorting Elk Cellar — an award-winning après-ski bar and deli below the Alpine Inn. Pub fare, craft beer, and legendary atmosphere. Also a short walk from Crystal Chalets.
- Summit House — Washington’s highest-elevation restaurant at 6,872 feet, accessed via the Mt. Rainier Gondola. Stunning Mt. Rainier views with indoor and patio seating.
- BREW 62 CAFÉ — coffee, baked goods, and grab-and-go items at the base area.
- Mountain Commons — casual cafeteria-style dining, snacks, and basics at the base lodge.
- Fireside Cantina — outdoor seating with fire pits in the resort village.
Of course, every Crystal Chalets condo has a full kitchen — many guests cook breakfast and dinner in the condo and eat lunch on the mountain.
Crystal Mountain has excellent on-mountain dining, all within walking distance of Crystal Chalets. We especially recommend the Alpine Inn Restaurant (gourmet pasta, seafood, steak) and the Snorting Elk Cellar (award-winning après-ski bar and deli) — both a short walk across the A parking lot. Other options include Summit House (Washington’s highest restaurant at 6,872’, via gondola), BREW 62 CAFÉ, Mountain Commons, and Fireside Cantina. Every condo also has a full kitchen for cooking your own meals.
Yes! Crystal Chalets is the best option for self-catering at Crystal Mountain. Every condo has a full kitchen with an electric stove/oven, microwave, pots, pans, dishes, and utensils. We provide starter supplies including coffee, tea, creamer, and sweeteners. The nearest full grocery stores are in Greenwater and Enumclaw (about 45 minutes). Limited basics are available on-mountain at Mountain Commons and BREW 62 CAFÉ. We recommend stocking up before heading to the mountain.
Crystal Mountain is approximately 85 miles from Seattle, about a 2-hour drive via Highway 410 through Enumclaw. The resort is located 6 miles from the northeast entrance to Mt. Rainier National Park. During winter, tire chains or all-wheel drive may be required for the final stretch. Check our
Location & Weather page for current road conditions.
Crystal Mountain is approximately 85 miles from Seattle, about a 2-hour drive. Take I-405 south to Highway 167, then Highway 410 east through Enumclaw and into the Cascades. In winter, carry tire chains or drive an AWD/4WD vehicle. Chain-up areas are available along Highway 410. Check WSDOT road conditions before heading up. Crystal Chalets is located on the resort property — once you arrive, everything is within walking distance.
In winter, tire chains or an AWD/4WD vehicle are recommended for driving to Crystal Mountain. WSDOT may require chains on Highway 410 during snow events. Chain-up areas are available along the route. Even with AWD, carrying chains is advisable. Check WSDOT road conditions at wsdot.wa.gov before heading up. The drive from Seattle/Tacoma is about 2 hours in good conditions.
The Crystal Chalets parking lot is located at the base of the Crystal Chalets stairs with signage marking our designated areas. Please note that the Village Inn lot at the base of the Crystal Chalets ramp is not affiliated with us — vehicles parked there may be towed. If you’re unsure, just text our managers.
Each reservation includes one parking space. During winter, our lot is typically full and we’re unable to accommodate a second vehicle. If space is available, we’re happy to provide an additional pass — just ask.
If a second pass isn’t available, additional vehicles can park in Upper C lot (adjacent to ours). On weekends, the resort’s paid parking system applies for vehicles outside the CCA lot.
Yes — all condos have free WiFi and HDTV with 48 channels including 3 HBO channels. Our internet runs on shared DSL lines, so bandwidth is limited. We ask guests to avoid streaming video (Netflix, YouTube, etc.) during peak times — evenings, weekend mornings, and after-ski hours.
If you need to use video conferencing for work, midday (while others are skiing) is the best time. Thank you for being considerate of fellow guests’ connectivity.
Due to our remote mountain location, internet speeds are limited. We’ve installed boosters throughout the property to provide the best coverage possible. Avoiding streaming during peak hours helps everyone stay connected.
If you’re unable to text (limited cell service or international number), please reach us through our
contact page for check-in, check-out, and communication during your stay. We can receive texts from international numbers but may not be able to respond to them directly.
Yes — Crystal Mountain has a cell tower at the base area providing 2–3 bars of 5G service on AT&T, Verizon, and T-Mobile. Coverage is generally reliable for calls, texts, and light data use.
Some guests prefer using their phone as a mobile hotspot rather than the shared DSL-based WiFi — this can be a good option for video calls or streaming without affecting other guests’ connectivity.
There are no laundry facilities at Crystal Chalets or on Crystal Mountain. The nearest laundromat is in Enumclaw, about an hour away:
Freshen Up Laundry — 256 Roosevelt Ave, Enumclaw, WA 98022 — (253) 245-9056
Crystal Chalets is located on Crystal Mountain Resort, a short walk from the base area lifts, the Mt. Rainier Gondola, and village restaurants. When the Gold Hills lift operates (typically weekends and evenings), guests can ski in to the condo area via the Bluebell run.
Yes! Crystal Mountain is an Alterra-owned resort offering unlimited access on the Ikon Pass and 5 days on the Ikon Base Pass. It’s Washington’s largest ski area with 2,600+ acres and 57 named runs. Crystal Chalets is the perfect base camp for making the most of your Ikon days with multi-night stays and full kitchens. See our
Ikon Pass page for details.
Crystal Mountain is on the Ikon Pass (not Epic Pass). As an Alterra-owned resort, Crystal Mountain offers unlimited access on the Ikon Pass and 5 days on the Ikon Base Pass. Crystal Chalets is the perfect base for Ikon holders looking for multi-night lodging with full kitchens right on the mountain.
Yes! The Mt. Rainier Gondola at Crystal Mountain rises to Summit House at 6,872 feet — the highest restaurant in Washington State. The gondola operates year-round for scenic rides with stunning views of Mt. Rainier. In winter it serves as a ski lift; in summer it’s popular for sightseeing and accessing alpine hiking trails. Crystal Chalets is within walking distance of the gondola base.
Crystal Mountain Resort has a base elevation of 4,400 feet and a summit elevation of 7,002 feet, with a vertical drop of 3,100 feet — the highest vertical in Washington State. Summit House, accessible via the Mt. Rainier Gondola, sits at 6,872 feet. Crystal Chalets condos are located at approximately 4,400 feet near the base area.
Yes! Crystal Mountain is a year-round destination. Summer activities include hiking, mountain biking, disc golf, scenic Mt. Rainier Gondola rides, and wildflower viewing. Crystal Chalets is just 15 minutes from the entrance to Mt. Rainier National Park, making us an ideal base for exploring Paradise, Sunrise, and the Grove of the Patriarchs. The area is also popular for weddings and group events.
Crystal Mountain is a year-round destination. Ski season typically runs November through April, with the best snow conditions in January through March. Spring skiing (March-April) offers longer days and softer snow. Summer season (June-October) features hiking, mountain biking, disc golf, scenic gondola rides, and wildflower viewing — peak wildflowers are July-August. Crystal Chalets is open year-round and is also popular for wedding guest lodging in summer.
Crystal Mountain Resort is just 6 miles from the Sunrise entrance to Mt. Rainier National Park — about a 10-minute drive. This makes Crystal Chalets an excellent base for exploring the park. Popular destinations include Paradise (about 1 hour via Cayuse Pass), Sunrise (closest entrance), and the Grove of the Patriarchs. The park is open year-round though some roads close in winter including access to Sunrise.
Crystal Chalets is one of the closest lodging options to Sunrise — Mt. Rainier’s highest drive-to point at 6,400 feet.
- To the White River park entrance: 6 miles from Crystal Mountain on Highway 410 (~10 minutes)
- From the entrance to Sunrise: 14 miles on Sunrise Road (~30–40 minutes, winding mountain road)
- Total from Crystal Chalets to Sunrise: approximately 20 miles / 40–50 minutes
Sunrise is open summer only, typically late June through mid-September (weather dependent). The road closes in winter. A national park entrance fee or America the Beautiful pass is required. During peak summer weekends, timed entry reservations may be required — check the NPS Sunrise page for current details.
Yes, Crystal Mountain Resort is a popular wedding venue with ceremony and reception spaces including The Rafters (high vaulted ceilings with mountain views) and outdoor venues. Crystal Chalets is an excellent choice for wedding guest lodging — our 36 condos can accommodate large wedding parties all within walking distance of the resort’s event spaces. Contact us for group availability.
Crystal Mountain is Washington’s largest ski area with 2,600+ acres and 57 runs — perfect for a weekend trip from Seattle (2-hour drive). Crystal Chalets’ 2-night minimum is ideal for weekends. Stay Friday and Saturday nights, ski Saturday and Sunday, and enjoy the village restaurants and après-ski scene.
Crystal Chalets is a popular choice for wedding guest lodging at Crystal Mountain. With 36 condos across three buildings, we can accommodate wedding parties looking for group lodging within walking distance of the resort’s ceremony and reception venues. Contact us for group rates and availability.
Crystal Chalets offers 36 individually owned condos with full kitchens, living rooms, and balconies with area views — like a home away from home. Crystal Mountain Hotels offers hotel-style rooms closer to the base lodge. Silver Skis Chalet is the biggest option with 60 units. Crystal Chalets is the small and quiet option for guests who prefer the comfort of a fully furnished condo during a multi-night mountain getaway.
Crystal Chalets is an excellent choice for families at Crystal Mountain. Our one-bedroom condos sleep up to 4 guests with built-in bunk beds plus a queen or double bed. Full kitchens let you prepare family meals as a restaurant alternative.
Yes, Crystal Chalets is one of three on-mountain lodging options at Crystal Mountain where you can walk to the lifts. Our condos are a short walk from the base area chairlifts, the Mt. Rainier Gondola, and village restaurants. When the Gold Hills lift operates (typically weekends and evenings), guests can even ski in to the condo area. Crystal Mountain Hotels and Silver Skis Chalet are the other walkable options.
For winter visits: warm layers, ski/snowboard gear (rentals available at the resort), tire chains or AWD vehicle, groceries (nearest store is 45 min in Enumclaw/Greenwater). For summer visits: hiking boots, layers (mountain weather changes quickly), sunscreen, water bottles. Crystal Chalets provides all linens, towels, kitchen supplies, coffee/tea, and bathroom amenities. We also have a ski wax room for gear maintenance.
